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Warranty Guidelines International Kite
GENERAL WARRANTY POLICY APPLYING TO CUSTOMERS LOCATED OUTSIDE THE U.S. FOR KITEBOARDING
If a product is found defective by Slingshot, in its sole discretion, Slingshot's only responsibility shall be limited to credit, repair or replacement of the defective product. Slingshot will not be responsible for any costs, losses or damages incurred as a result of loss or use of product. This warranty is subject to the following limitations.
- Slingshot warrants all products, with some exceptions, sold by Slingshot to be free of defects in material or workmanship for the time period, unique to each country'consumer regulations, from the date of purchase.
- The warranty applies only to Slingshot products purchased from Authorized Slingshot Dealers and is valid for the original purchaser only.
- Slingshot reserves the right to repair, credit or replace the product if a warranty is issued.
- All products submitted to Slingshot for warranty inspection must receive a reference number which can be given over the phone or via email from our warranty department (tel: 509-427-4950 or warranty@sskiteboarding.com)
- Distributors must receive a unique approval for a warranty before crediting, replacing or repairing a product for a dealer or customer.
- Slingshot can not be held responsible if a distributor replaces, credits or repairs a product prior to obtaining approval from the warranty department at Slingshot.
- If the product needs to be returned to Slingshot, the customer is responsible for the cost of shipping products freight prepaid and insured. Slingshot assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.
- Slingshot assumes responsibility for return shipping and insurance costs to the customer.
- All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Slingshot.
- Repaired or replaced products are covered for the remainder of the original warranty only.
- All warranty claims must be accompanied by the original purchase receipt from an Authorized Slingshot Dealer. Invoice or charge receipt must clearly identify the dealer, date of purchase and the item.
